GIFT WITH PURCHASE | Receive a free full-sized new formula STAUB (value $103) with purchases of $215+

Refund

We want you to be satisfied with your purchase in-store and online at Saint Francis Place, so we have a 14 day return policy. If you are not satisfied with any purchase you have made for any reason, please contact us via our contact page for a replacement or credit note of the purchase price within 14 days of shipment. Please tell us your name, date of purchase, the order number, which items, how many you are returning, and the reason for the return. Please return the goods to us within 14 days of the ship date to:

Saint Francis Place Pty Ltd
63 Smith Street
Fitzroy VIC 3205

Please note:

  • Due to the nature of our products, merchandise items must be returned in original new condition including all original packaging and unopened.
  • Original shipping charges are nonrefundable.
  • All return shipping charges must be prepaid by the sender.
  • Items purchased online can be exchanged in-store - just come in for a visit.

If the goods are faulty, have been wrongly described, are different to the product purchased on the website, you can choose between a refund, exchange or credit.